Our Proven 3-Step Septic Service Process

From first call to completed service — we make it easy

At Marshall Cummings Septic Tank Service, we believe septic service shouldn’t be complicated. Our streamlined process ensures fast response times, clear communication, and quality workmanship from start to finish. Here’s what you can expect when you work with our team.

Schedule Your Service & System Assessment

The process starts with a quick phone call or online request. We gather basic details about your property and septic system, answer any questions, and schedule service at a time that works for you. Once on-site, our licensed technicians assess your septic system to determine the best solution for your needs.


What This Includes:


  • Service scheduling and confirmation
  • Initial system evaluation
  • Clear explanation of recommended services

Perform the Septic Service

Our experienced team arrives on time with professional-grade equipment to complete the job efficiently and safely. Whether it’s pumping, inspection, repair, or commercial service, we follow best practices and all North Carolina regulations to ensure reliable results.


What This Includes:


  • Safe, efficient septic service
  • Proper waste removal and disposal
  • Minimal disruption to your property

Review, Prevent & Support

After service is complete, we review the work performed, share system insights, and provide recommendations to help prevent future issues. If needed, we’ll help you set up a maintenance plan to keep your septic system running smoothly long-term.


What This Includes:


  • Post-service walkthrough
  • Maintenance recommendations
  • Ongoing support and follow-up